![]() ![]() I have checked windows udates and they are all up to date I have checked print spooler and its running ok. Now I seem to be worse off than I was before. Reinstalled software as suggested but it has stalled on "checking network envirionment" so reinstal has not completed properly i guess. Print and scan identified a problem with the S/W that "cannot be fixed without uninstalling and reinstalling" the software. Print and scan doctor also identies printer OK but cannot produce a test print, although it did produce an INTERNAL test page. Install wizard produced a test scan but not a test print. Printer install wizard confirmed current full HP S/W and drivers installed. Trouble shooting in devices and printers did not fix it. I was away for a couple of weeks and when I returned my HP 5520 would not print.
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